In the world of business, there’s an exception to every rule, but one constant remains: companies thrive when their products hold value. Yet, growth accelerates when a culture of service matches the desirability of their offerings.
At Summit International Flooring, we understand the significance of this synergy. Our commitment extends beyond offering exceptional sustainable products with unique colors and textures; we prioritize cultivating a service-oriented team dynamic. Our salespeople passionately present our gold-standard products, but we recognize that unwavering support is crucial for success.
Operating with a lean staff, we epitomize efficiency. Our dedicated team works tirelessly, often starting early and staying late. Embracing diverse time zones, our customer service and sales personnel respond to emails at all hours, including weekends and holidays. When a customer or vendor is working, so are we. Collaboration is second nature, with employees readily assisting each other, ensuring timely responses to every client inquiry.
In the fast-paced environment we thrive in, potential conflicts are swiftly addressed or resolved. Courtesy is our language, and our team members not only understand each other’s preferences but also share personal connections. Although not a family by blood, we function seamlessly as a well-oiled machine, both inside and outside the workplace.
Our low turnover is a testament to the cooperative culture instilled from day one. We don’t just offer unique products; we are unique in our appreciation for each team member’s contribution to the success of the designers we serve.
If you haven’t experienced our exceptional service, give Summit International Flooring a try. Let us demonstrate our commitment through action. Your clients will value the transformative potential of our products, and you’ll appreciate the unparalleled service from a team that genuinely cares. Elevate your projects with our products and experience service that truly matters.
More from our blog:
MEET THE FAMILY: JED HOROWITZ
[siteorigin_widget class="WP_Widget_Media_Image"][/siteorigin_widget] We are like family here at Summit International Flooring (SIF) and we want you to know us like family too! We are introducing you to different SIF team members. This way if you need anything (e.g....
CLOSING THE LOOP: RECYCLED CARPET FROM OBJECT CARPET
Recycled carpet is beautiful and beautiful for the planet. OBJECT CARPET is giving back to the planet, one recycled carpet at a time. In fact, three of their designs are not only recyclable, but they are made from recycled materials. Above all, these high-quality,...
FLOORING INSTALLATION TIPS
We have the best tips for flooring installation! You did it! After days, maybe even weeks of looking through beautiful Summit International Flooring samples, you made a decision (a tough decision) and placed your order for your beautiful new flooring. Now you’re...