In the world of business, there’s an exception to every rule, but one constant remains: companies thrive when their products hold value. Yet, growth accelerates when a culture of service matches the desirability of their offerings.
At Summit International Flooring, we understand the significance of this synergy. Our commitment extends beyond offering exceptional sustainable products with unique colors and textures; we prioritize cultivating a service-oriented team dynamic. Our salespeople passionately present our gold-standard products, but we recognize that unwavering support is crucial for success.
Operating with a lean staff, we epitomize efficiency. Our dedicated team works tirelessly, often starting early and staying late. Embracing diverse time zones, our customer service and sales personnel respond to emails at all hours, including weekends and holidays. When a customer or vendor is working, so are we. Collaboration is second nature, with employees readily assisting each other, ensuring timely responses to every client inquiry.
In the fast-paced environment we thrive in, potential conflicts are swiftly addressed or resolved. Courtesy is our language, and our team members not only understand each other’s preferences but also share personal connections. Although not a family by blood, we function seamlessly as a well-oiled machine, both inside and outside the workplace.
Our low turnover is a testament to the cooperative culture instilled from day one. We don’t just offer unique products; we are unique in our appreciation for each team member’s contribution to the success of the designers we serve.
If you haven’t experienced our exceptional service, give Summit International Flooring a try. Let us demonstrate our commitment through action. Your clients will value the transformative potential of our products, and you’ll appreciate the unparalleled service from a team that genuinely cares. Elevate your projects with our products and experience service that truly matters.
More from our blog:
MEET THE FAMILY: ALAN SMITH
We are like family here at Summit International Flooring (SIF) and we want you to know us like family too! We are introducing you to different SIF team members. This way if you need anything (e.g. – advice, assistance) you know you can come to us first; just like...
MEET THE FAMILY: STEVE HAND
We are like family here at Summit International Flooring (SIF) and we want you to know us like family too! We are introducing you to different SIF team members. This way if you need anything (e.g. – advice, assistance) you know you can come to us first; just like...
MEET THE FAMILY: MARC BECKER
We are like family here at Summit International Flooring (SIF) and we want you to know us like family, too! Through this segment, "Meet the Family", we’ll be introducing you to different SIF team members. This way if you need anything (e.g. – advice, assistance) you...